NO RETURN OR REFUND ACCEPTED ON SALE ITEMS!
FREE DELIVERY FOR ORDERS OVER £100 | UK ORDERS ONLY
PAY LATER WITH KLARNA

Returns

THERE WILL BE NO RETURN OR REFUND ACCEPTED ON SALE ITEMS

We are completely confident that you’ll be happy with your WOOLF Clothing
purchase, but if you need to return any of your items for any reason, we are more than happy to help you through the process.
Please note returns are not free - you are required to return unwanted orders via post, returns are at your own cost and it is your responsibility to ensure a tracked and recorded service is used so that your item/s gets back to us safely. We are unable to refund any lost, missing, or damaged parcels so it's important to have proof of insured postage.
Please send an email with your order number to hello@bywoolf.com with the reason for your return, all items must be returned unused, in a re-saleable condition within 14 days of purchase. Refunds will be issued within 14 days of receiving back your undamaged item/s, minus the original delivery charge.


Delivery

 

STANDARD UK DELIVERY | £3.99 | Royal Mail 2 - 5 Days
EXPRESS UK DELIVERY | £5.99 | Royal Mail 1 Day
NEXT DAY GUARANTEED (Order by 2pm Mon-Fri) | £7.99
IRELAND STANDARD SHIPPING | £9.99
EU STANDARD DELIVERY | £14.99
INTERNATIONAL (REST OF WORLD) | £20.00

 

  We know how important it is for our customers to receive their delivery on time so please make sure you allow the timeframes above for your order.

We send all of our UK orders with Royal mail on weekdays (Monday - Friday) between 8am and 2pm.
Any orders placed on a Saturday, Sunday, Bank holidays and public holidays are despatched the next working day.